Consumer technology is the bellwether for enterprise. Are those buzzwords such as AI, VR, 5G, robots, drones, biometrics what we truly want in the future?
Products such as autonomous store platform, smart shower, multiview projector system, light-changing panels...are able to help hotels offer a smarter and more personalized experience.
The best advice for airlines may be: step back, consider the big picture, and let the customer be your guide.
Here are six high-tech innovations which were once nearly impossible on cruises.
TravelSky has come up with a Passenger Retailing System for medium- and small-sized carriers, stepping up its basket of offerings as we foray into 2018.
Blockchain, automation and baggage tracking are important, but prioritizing passenger relationships can pay off. It can help improve revenue and also help airports tackle service disruptions.
“Experiential marketing”, “tailor-made service” and “personalization” are nothing but overused buzzwords if hotels fail to correctly aggregate and exploit data.
KLM has been at the forefront of new tech and social developments in the airline industry in 2017, from its work on the WhatsApp Business Platform to its bot on Google Home.
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