Digital transformation can eradicate a passenger’s pain points and make every offer or interaction meaningful, but the whole effort can go awry, too, without an earnest manner, explains Blair Koch.
Casto Travel’s text message-based mobile travel assistant “Marco” is completing 60 percent of the current users’ bookings without human intervention, said president and CEO Marc Casto.
New report says Chinese travel consumers are far ahead of curve compared to the rest of the world, living in a predominantly mobile society, favoring on-the-go payment solutions and online shopping.
IATA’s One Order standard aims to optimize airlines' order management process and help them better sell ancillaries.
SITA helps airlines track bags at key points in the journey, including check-in, transfer and arrival, with updates on location at each step of the journey in compliance with IATA Resolution 753.
The new Chinese outbound tourists prefer activities such as self-driving, performance, and special food, encouraging more overseas merchants to improve purchasing experience for these tourists.
Millions of Chinese will go on holiday at home and abroad next week for the National Day and Mid-Autumn Festival, and technology is changing the way they book, plan and travel.
There are three winners in Marriott's second TestBed: hotel chatbot provider HiJiffy, wireless earbuds for voice translation provider MyManu and W&E meters provider Optishower.
ChinaTravelNews is a wholly owned subsidiary of
©2017 TravelDaily Inc.