Airbnb presented a new concept called Trip Platform, which was described as something that powers the end-to-end trip experience on Airbnb, and enables the launch of new tools.
Travel merchants need to do away with outdated antifraud technologies that cause high false positive rate. That’s why companies are being recommended to go for real-time machine learning.
Expedia’s HomeAway has 1.7 million online-bookable listings, while rival Booking Holdings Inc., formerly Priceline, and Airbnb each have about 5 million.
Framing the conversation around loyalty, the quality of the connection comes to the fore. Inmarsat found that 54% of passengers agreed that no wifi connection is better than a bad (poor quality) one.
Hotel brands and operators should avoid blindly seeking technology support, only technology matches hotel characteristics will bring real value.
Research shows that 63% of airports and 43% of airlines plan to invest in biometric ID management solutions in the next three years.
Lufthansa and SAP have partnered to launch a blockchain-based solution, fitting certain aspects of IT agenda and infrastructure and creating clear bottom-line impact.
The initiative seeks to measure biometric reactions and analyze behavior to get to the heart of what guests really want and tailor experiences accordingly.
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