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How online payment trends are impacting the travel industry

How online payment trends are impacting the travel industry

Recent feedback from Booking.com customers revealed that one in five don’t complete a reservation due to unavailability of their payment method of choice.

07/26/2018|5:30:15 PM|PhocusWire
Strengthening data prowess - a must in today's digital economy

Strengthening data prowess - a must in today's digital economy

Chinese airlines need to look at all the sources of data, especially their own first-party data, and act on it in order to stay competitive in a market where indigenous Internet giants are seemingly touching upon every sphere of life.

07/26/2018|3:32:52 PM|ChinaTravelNews
Foreign carriers fail to differentiate content despite NDC connectivity in China

Foreign carriers fail to differentiate content despite NDC connectivity in China

IATA's NDC XML standard has enabled foreign carriers to come up with a differentiated offering for channels that have opted to connect via this standard. But the same isn't the case in China.

07/26/2018|9:34:09 AM|ChinaTravelNews
How AA is counting on technology and people to offer sublime customer experience?

How AA is counting on technology and people to offer sublime customer experience?

American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.

07/25/2018|2:37:31 PM|ChinaTravelNews
Ctrip launches first travel concept store in Dubai International Airport

Ctrip launches first travel concept store in Dubai International Airport

The travel concept store at Dubai Airport is the first time Ctrip has brought its superior standards in customer service offline.

07/25/2018|10:18:02 AM|GlobalNewsWire
Costa to introduce new ships to China in spite of market slowdown

Costa to introduce new ships to China in spite of market slowdown

Whilst others are cutting their China deployment, Costa is doing the opposite with plans to introduce two tailor-made ships in 2019 and 2020 to China, according to the president of Costa Group Asia.

07/24/2018|2:11:35 PM|ChinaDaily
New York City sues Airbnb to enforce new law regarding host information

New York City sues Airbnb to enforce new law regarding host information

"We are committed to fighting for the privacy of our community and will not stand by silently while OSE attempts to harass responsible New Yorkers who share their home," said an Airbnb spokesman.

07/24/2018|1:38:42 PM|Skift
Google on why consumers like to know more before they travel

Google on why consumers like to know more before they travel

Google says that building anticipation, boosting confidence around traveling to somewhere new and stretching budgets are the primary drivers for consumers wanting to know more before they go.

07/24/2018|9:41:34 AM|PhocusWire
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