When travelers need information or have a question, they’re looking for assistive experiences that are useful, personal, and frictionless.
Unlike traditional loyalty programs, Higher Living does not involve points, a tiered structure, or endless marketing emails, and guests are automatically enrolled from the minute a getaway ends.
Berlin-based Blacklane has raised $40-45 million from AL Fahim, Daimler and btov Partners.
Adobe and Econsultancy have carried out an in depth study of Digital Trends in Travel and Hospitality Sectors, and reveals industry strengths and weaknesses.
Chatbots and voice assistants will go mainstream this year. Since 1987, the share of consumer spending on live experiences and events relative to total U.S. consumer spending increased 70%.
Airbnb's expansion into a full-fledged travel company might be sooner than some think.
Consumer technology is the bellwether for enterprise. Are those buzzwords such as AI, VR, 5G, robots, drones, biometrics what we truly want in the future?
MagicStay says it already provides 150,000 apartments in 90 countries since its inception four years ago.
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