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How are millennial travel habits different from older generations

11/30/2017| 10:04:35 AM| 中文

Millennials are much more sociable than older business travelers, and are most concerned about their personal safety, according to CWT Connected Traveler Study.

A full 58% of millennials travel with others, 43% travel with colleagues, and 15% with friends or family. In stark contrast, nearly three-quarters (71%) of baby boomers travel alone. Sometimes, they travel with colleagues (23%) but they rarely bring along friends or family (6%). Generation X travelers are somewhere in the middle, with 58% traveling alone, 31% with a colleague and 11% with friends or family. 

The study found that millennials – defined here as those between the ages of 24 and 34 – are most likely to cancel a trip over security concerns. Nearly one-third (29%) of millennials have done so, compared to 20% of generation X (ages 35-51) and only 12% of baby boomers. Similarly, almost half (49%) of millennials buy trip insurance, compared with only 36% of generation X and 31% of boomers (ages 52-65). 


Source: Carlson Wagonlit Travel

Nearly half of millennials (45%) contact friends or family while traveling more than once per day, compared to 38% of generation X and 29% of baby boomers. Millennials connect more with clients while traveling (55%) than generation X (44%) and boomers (35%) – and with co-workers (41%) versus 28% of generation X and only 19% of boomers. 

The use of technology also varies dramatically between generations. When it comes to connecting with family, boomers prefer to use their phone (51%), compared to barely half of generation X (44%) and only 39% of millennials. Conversely, a full 31% of millennials use Skype, compared to 24% of generation X, and only 17% of boomers.

The use of technology also varies dramatically between generations. When it comes to connecting with family, boomers prefer to use their phone (51%), compared to barely half of generation X (44%) and only 39% of millennials. Conversely, a full 31% of millennials use Skype, compared to 24% of generation X, and only 17% of boomers.

When it comes to staying in contact with colleagues, email is everyone’s preferred method. However, here too, the generations differed markedly. More than half (52%) of boomer’s use email, compared to 46% of generation X and only 34% of millennials.When it comes to using the phone, 30% of millennials and 22% of both boomers and generation X prefer to pick up the phone and call colleagues.

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TAGS: millennials | business travel | Carlson Wagonlit Travel
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